SmartLinks

Smarter Packaging for Medical Connections

SmartLinks™ creates dynamic portals of digital product information, authenticity and engagement around your pharmaceutical products that connect through QR Codes and NFC technology.

Key Features

Connected Packaging Features for Pharmaceuticals

Everything You Need, Built In — Discover how SmartLinks™ technology enhances every aspect of your products

Anti-Counterfeiting

Protect patients with serial-level authentication. Every scan verifies the product is genuine, traceable, and safe for consumption.

Patient Information Leaflets

Deliver digital PIL and SmPC documents directly from the packaging — always up-to-date, multilingual, and accessible.

Recall & Safety Alerts

Instantly communicate safety notices, batch recalls, and adverse event reporting channels directly to the end consumer.

Regulatory Compliance

Meet EU FMD, DSCSA, and global serialisation mandates with a single GS1 Digital Link QR code that satisfies both regulators and consumers.

Easy Reorders & Repeat Prescriptions

One-tap refill requests, pharmacy locators, and subscription reminders that make it effortless for patients to stay supplied — driving revenue while improving adherence.

Dynamic Content Updates

Update dosage guidance, safety information, and regulatory content without reprinting packaging — changes go live instantly.

Pharmaceutical Revenue & Patient Engagement Solutions

Turn Every Package Into a Patient Engagement Channel

SmartLinks™ transforms pharmaceutical packaging into an active engagement channel — improving patient outcomes, driving product discovery, and unlocking new revenue from every package.

Easy Refills & Reorders

One-tap prescription refill requests, pharmacy locators, and auto-replenishment reminders that reduce drop-off and drive recurring revenue.

Product Discovery

Recommend complementary products from your range — supplements alongside prescriptions, companion therapies, and wellness cross-sells at the perfect moment.

First-Party Data & Insights

Capture opt-in patient preferences, usage patterns, and engagement data to power personalised communications and smarter commercial decisions.

Patient Loyalty & Adherence

Reward consistent engagement with adherence support, educational content, and loyalty programmes that build long-term brand relationships.

How It Works

Get started in minutes — no complex integration required

01

Serialise & Encode Your Packaging

Add a GS1 Digital Link QR code with unique serial identifiers to your pharmaceutical packaging — compliant with global regulatory standards.

02

Patients & HCPs Scan & Verify

A simple scan authenticates the product and opens trusted information — patient leaflets, dosage guidance, and safety alerts — no app required.

03

Monitor, Protect & Comply

Real-time scan data powers anti-counterfeiting intelligence, regulatory reporting, and continuous improvement of patient safety communications.

Industry Use Cases

Prescription MedicinesAuthentication, digital patient leaflets, dosage guidance, easy reorders, refill reminders, and adverse event reporting for prescription pharmaceuticals.
Vaccines & BiologicsCold-chain verification, batch traceability, administration guides, and real-time safety monitoring for temperature-sensitive biologics.
OTC MedicinesIngredient transparency, usage guides, interaction warnings, and easy reorders for over-the-counter medicines and remedies.
Medical DevicesSetup guides, maintenance schedules, warranty registration, and regulatory compliance documentation for Class I–III medical devices.
Paediatric MedicinesAge-appropriate dosage calculators, flavour guides, administration tips, and caregiver support for children's medicines.
Ophthalmic ProductsApplication instructions, storage guidance, expiry tracking, and lens care routines for eye drops, solutions, and ophthalmic devices.

Ready to Transform Your Pharmaceutical Products?

Join forward-thinking pharma brands already using SmartLinks™ to protect patients, drive product discovery, and unlock new revenue from every package.